DGI Inbox
DGI Inbox › WhatsApp CRM for coaching institutes
For coaching, tuition & online courses

WhatsApp CRM for coaching institutes — more admissions, less phone work

Students and parents ask about courses, fees and batches on WhatsApp all day. DGI Inbox answers instantly, books demo classes, follows up until admission and sends fee and class reminders — from one shared number your whole counselling team can use.

✓ No credit card required   ✓ Official WhatsApp Business Platform   ✓ Zero markup on Meta charges

Where coaching institutes lose admissions

  • Enquiries in the evening or on Sunday wait hours for a reply.
  • Counsellors forget to follow up after the first call.
  • Fee reminders and timetable changes are sent one by one from personal phones.
  • No single view of how many enquiries became admissions.

How DGI Inbox helps, step by step

  1. Instant answer — a chatbot replies to “course”, “fees” or “batch” with a menu of courses, fee details and timings.
  2. Demo class booking — collect name, class/grade, subject and preferred slot with a WhatsApp Form.
  3. Counsellor assignment — hot enquiries go to the right counsellor in the shared inbox.
  4. Follow-up sequence — automatic reminders before the demo, and admission offers after it.
  5. Admission pipeline — track Enquiry → Demo booked → Demo attended → Admitted.
  6. After admission — fee reminders, class reschedules, test results and holiday notices as broadcasts to batch tags.

Features institutes use most

🤖

Course chatbot

Answers fee and batch questions 24/7 in Hindi, Hinglish or English.

🧾

Demo booking form

Collect student details inside WhatsApp.

⏳

Drip follow-ups

Day 1, Day 3, Day 7 nudges until admission.

📣

Batch broadcasts

Send updates to “Class 10 Science” or “NEET 2027” tags.

💳

Fee collection

Send a “Pay ₹X” link — parents pay by UPI in the chat.

👥

Team inbox

All counsellors on one number with notes and history.

Message ideas for coaching

UseTemplate typeExample
Demo reminderUtility“Hi {{1}}, your free demo class for {{2}} is tomorrow at {{3}}.”
Fee reminderUtility“Fee of ₹{{1}} for {{2}} is due on {{3}}. Pay here: [button]”
Admission offerMarketing“Early-bird offer: {{1}}% off on the new batch till {{2}}.”
Result / noticeUtility“Test result for {{1}} is out. Score: {{2}}.”

Utility templates cost much less than marketing in India — see WhatsApp API price in India.

Start the 7-day free trial · compare plans · read the step-by-step guide

Frequently asked questions

Can parents and students both be added?

Yes. Add each number as a contact and use tags like “parent”, “student” or the batch name to send the right message to the right people.

Can I send fee reminders automatically?

Yes. Use a utility template in a sequence or a scheduled broadcast to a batch tag, with a payment link button.

Does the chatbot work in Hindi?

Yes. You write the chatbot messages yourself, so they can be in Hindi, Hinglish or English. The DGI Inbox interface also supports all three.

Can several counsellors use one number?

Yes. Everyone works from the shared inbox with assignment and notes; chats stay with the institute.

Can I collect fees on WhatsApp?

Yes. Connect your Cashfree account and send “Pay ₹X” links; payments are confirmed in the chat.

How fast can we start?

Most institutes connect their number and send the first message in about 15 minutes. Start with the 7-day free trial.

Fill your next batch with WhatsApp

7-day free trial · no credit card · set up in about 15 minutes.

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