DGI Inbox
DGI Inbox › WhatsApp CRM for real estate
For agents, brokers & builders

WhatsApp CRM for real estate — never lose a property lead

Property buyers reply on WhatsApp, not email. DGI Inbox brings every lead from ads, portals and QR codes into one WhatsApp inbox, qualifies them automatically and reminds your team to follow up until the site visit is booked.

✓ No credit card required   ✓ Official WhatsApp Business Platform   ✓ Zero markup on Meta charges

The real-estate lead problem

  • Leads from Facebook/Instagram ads and portals reach different phones — some never get a reply.
  • Agents leave, and their WhatsApp chats leave with them.
  • Follow-ups depend on memory; hot leads go cold in 48 hours.
  • No one knows which ad or project brought which buyer.

DGI Inbox fixes this with one shared WhatsApp number, an automatic lead pipeline and follow-up sequences.

How it works

  1. Capture — connect Facebook & Instagram Lead Ads; every new lead gets an instant WhatsApp message. Add QR codes on hoardings and site boards, and wa.me links in ads, each with its own source tag.
  2. Qualify — a chatbot asks city, budget, BHK and possession timeline, then tags the lead (hot / warm / cold).
  3. Share — send brochures, floor plans, location pins and videos from the inbox.
  4. Assign — round-robin or one-click assignment to the right agent; managers see every conversation.
  5. Follow up — drip sequences on Day 1, Day 3 and Day 7 with approved templates; they stop as soon as the buyer replies.
  6. Track deals — move each buyer from New → Site visit → Negotiation → Booked in the pipeline, with deal value and owner.

Features real-estate teams use most

📣

FB & Insta lead ads

Leads land in WhatsApp in seconds, tagged with the campaign.

🏗️

Project broadcasts

Announce new launches and price revisions to segmented buyer lists.

🎯

Pipeline

Kanban board of every buyer with value, owner and expected close date.

👥

Team inbox

Chats stay with the company even when an agent leaves.

🔗

QR & links

Know which hoarding, site board or ad brought each enquiry.

💳

Token payments

Collect booking or site-visit token amounts by UPI in the chat.

Sample follow-up sequence

WhenMessage (template)
Instantly“Hi {{1}}, thanks for your interest in {{2}}. Here is the brochure. When would you like a site visit?”
Day 1Floor plans and price sheet + “Book a visit” button.
Day 3Location highlights and nearby schools / metro.
Day 7“Limited units left at launch price — shall we block a slot this weekend?”

Messages to buyers who haven’t replied in 24 hours use approved templates (Meta charges apply — see WhatsApp API price in India). Replies inside 24 hours are free.

Start the 7-day free trial · compare plans · read the step-by-step guide

Frequently asked questions

Can I connect Facebook lead ads to WhatsApp automatically?

Yes. Connect Facebook & Instagram Lead Ads in Integrations; every new lead is added to contacts and can receive an instant WhatsApp template.

Can multiple agents use one WhatsApp number?

Yes. All agents work from the shared team inbox on one number, with assignment, notes and a full history that stays with your company.

Can I send brochures and videos?

Yes. Send PDFs, images, videos and location from the inbox, or include media in approved templates.

Will my existing WhatsApp Business number keep working?

Yes, with Coexistence you can keep the WhatsApp Business app on your phone while your team uses the API in DGI Inbox.

How do I know which ad brought a lead?

Each wa.me link and QR code can add its own tag, and lead-ads contacts are marked with their source in the pipeline.

Is there a free trial?

Yes, 7 days with all features and no credit card.

Turn more property enquiries into site visits

7-day free trial · no credit card · set up in about 15 minutes.

Related